Patrick J. Reilly – President/CEO of Urban Self Storage, Inc.www.UrbanStorage.com a top national self storage operator / owner and president and creator of Urban WORKlofts www.UrbanWORKlofts.com – both based in Seattle, WA.
Patrick is the past national Self Storage Association (SSA www.selfstorage.org ) treasurer, past SSA secretary, past (2012) and current (2013) SSA chairman of the board, SSA national board member, past chair of the SSA conference committee, past-chair of the national AAC (Affiliated Associations Council) for US state self storage associations. He has developed and lead many key projects for the SSA including the self storage Data Project with Reis (www.reis.com a leading US real estate market and industry research firm based in NYC), social media platform for the storage industry www.StorageChat.com , and the workshop education events offered at the SSA Spring conference He is the current president of WA-SSA (the Washington Self Storage Association www.wa-ssa.org) and has served in the different roles on the WA-SSA Board since its formation.
Patrick has been a partner at Urban Self Storage, Inc. since 1995 and has extensive experience in the development, market research, business development, security systems design, facility design, operations, and market absorption of over 77 self storage facilities. As a partner and president at Urban Self Storage, he has been responsible for developing successful business and financial models, investment strategies, storage facility site analysis methodologies, self-storage demand analysis programs, and self-storage marketing and operating plans for over 15 years.
Formerly, Patrick worked at Microsoft Corp. his experience and expertise includes program and systems design and analysis, market research, business development, reporting functionality and design, financial analysis, financial transaction processing, reporting, and research for product development. Patrick attended Eastern Washington University – Computer Information Systems (CIS) and Seattle University – Business Administration.
Donald G. Arsenault, CCIM, has provided quality real estate brokerage, consultation and advisory services for clients focusing on wealth accumulation, equity buildup, asset protection and tax minimization through commercial investment real estate for more than thirty-five years. His primary focus has been multi-family, self-storage, office and land development in the Pacific Northwest. He holds the coveted Certified Commercial Investment Member Designation (CCIM) and Real Estate Cyberspace Society (RECS). Don is the Designated Broker and Owner of Arsenault Realty Advisors, LLC. He has taught Real Estate Investment Strategy and other real estate courses for the past 30 years and has owned a portfolio of apartments, office buildings and self-storage facilities.
His strong real estate background and extensive networking within the industry has brought him to leadership positions in several local, state and national professional organizations. He is the past President of the Washington State CCIM Chapter and just stepped down from the CCIM Institute Board of Directors. He is Vice President and Legislative Chair of the Washington State Self-Storage Association and is a founding board member of the Washington State Commercial Association of Realtors®. He has served on the Boards of several non-profit agencies and currently is the Vice President of the Tacoma Youth Marine Foundation. He is the designated broker of Arsenault Realty Advisors, LLC, a commercial real estate investment brokerage in Tacoma, Washington. Mr. Arsenault holds a master’s degree from Wayne State University in Detroit, Michigan.
Don specializes in assisting clients to acquire self-storage facilities with only 10% to 15% down by helping them in securing long term, fixed rate, SBA financing at low loan interest rates.
Lance Baker joined the management team at Urban Self Storage in 2019. His property management experience includes retail, office, self storage, and apartment properties totaling over 721,000 square feet of rentable space. Lance is an experienced agent in lease and lease renewal negotiations and has overseen major tenant improvements projects. In addition, Lance has played a key roll in development and expansion of commercial properties providing key information including market evaluations and operating budgets.
Lance is the current Treasurer of the Washington State Self Storage Association (WA-SSA). He has been active with WA-SSA since 2001 and has served in several roles as a board member.
As a self storage operating manager, Lance has been involved in developing successful operating guidelines, marketing plans, site analysis, and facility budgets. His expertise in self storage operations includes feasibility studies, unit mix determination, facility performance analysis, marketing, audits, management development, security systems and customer service.