President: Lance Baker 206.276.6349
lance.baker@urbanstorage.com
Lance Baker joined the management team at Urban Self Storage in 2019. His property management experience includes retail, office, self storage, and apartment properties totaling over 721,000 square feet of rentable space. Lance is an experienced agent in lease and lease renewal negotiations and has overseen major tenant improvements projects. In addition, Lance has played a key roll in development and expansion of commercial properties providing key information including market evaluations and operating budgets.
Lance is the current Treasurer of the Washington State Self Storage Association (WA-SSA). He has been active with WA-SSA since 2001 and has served in several roles as a board member.
As a self storage operating manager, Lance has been involved in developing successful operating guidelines, marketing plans, site analysis, and facility budgets. His expertise in self storage operations includes feasibility studies, unit mix determination, facility performance analysis, marketing, audits, management development, security systems and customer service.
Vice President: John Eisenbarth
206.218.4959jeisenbarth@wcselfstorage.com
John R. Eisenbarth Vice President of Operations for West Coast Self-Storage www.WestCoastSelfStorage.com a self storage management, acquisition and development company based in Everett, WA – www.SelfStoragePropertyManagement.com.
John returned to Seattle in 2005 to become Shurgard’s Puget Sound Market Manager, responsible for 56 stores and 115 team members. The total portfolio produced $30.6 million in net operating income annually with a value of $470 million. In addition, John worked closely with his market’s real estate team, reviewing a host of market surveys, feasibility studies, new acquisitions, developments, redevelopments and dispositions.After working his way from Shurgard Store Manager to a Market Manager responsible for more than 56 Puget Sound stores, it’s safe to say John knows the storage business. He literally learned from the ground up, as shortly after joining Shurgard in 1995, John managed several of the company’s largest and most profitable Seattle-area storage centers. He was quickly promoted to District Manager, directing the operations of 20 stores. In 2003, John took on the Market Manager role in Portland, where real estate activities were added to his operational duties.
In late 2006, John became Partner and Vice President of Operations for West Coast Self-Storage. Over the last 28 years he has played a key role in the development, growth and operations for many self storage facilities on the West Coast. He currently oversees all aspects of operations for 100 plus location in Washington, Oregon, California, Nevada and Idaho. John has year of experience in market analysis, strategic planning, team building, leadership, new store set-up, new store design, managing mature/existing stores, managing rent-up stores and many other disciplines related to self storage.
John holds a B.A. degree in business administration, with an emphasis in real estate, from Washington State University. In 2001, he graduated from the University of Washington with a certificate degree in commercial real estate development. In 2003, he earned his MBA from the University of Phoenix. John serves on the board of the Washington Self Storage Association and has served on the Finance, Insurance and Real Estate Executive Advisory Board for WSU.
Secretary: Kari Kaltenborn
360.900.6110
Ms. Kaltenborn is President of Rancho Storage Center headquartered in Manchester, Washington. The company owns and operates four self-storage facilities. One in Silverdale and three in Kennewick and Richland. She is responsible for creating and implementing company operational plans. She also oversees all acquisition and development activity. Ms. Kaltenborn comes from a background in self-storage operations as her family has been involved in self-storage as owners/operators for over 30 years.
Ms. Kaltenborn also currently serves on the Education Committee for the National Self Storage Association. Since moving to Manchester, Ms. Kaltenborn has joined The Mathis Guild, a group that raises money to support programs and equipment at St. Michael Medical Center, in Silverdale, WA. She has also been appointed as a County Planning Commissioner by the Kitsap County Commissioners Office.
Prior to joining Rancho Storage Center, Ms. Kaltenborn spent 13 years in Los Angeles working at Magellan Storage. As Director of Operations & Marketing for Magellan Storage, Ms. Kaltenborn managed approximately 7,000 units and 20 employees at its peak. She also oversaw the industrial portfolio for The Magellan Group for several years.
Ms. Kaltenborn has a Bachelor’s degree in International Relations and a Minor in Business from the University of Southern California where she also holds her Masters of Business Administration and Masters of Real Estate Development.
Treasurer: Gary Kelley - Risk Management Consultant Partner/Principle
425.654.5511
www.pcfbellingham.com
As a Partner at PCF Insurance Services, Gary is a seasoned professional with over 15 years of experience in the insurance industry. Specializing in risk management consulting for the self-storage and real estate sector, he previously served as a commercial underwriter at Travelers Insurance, focusing on property analysis and risk reduction.
Gary's management skills and entrepreneurial mindset have significantly expanded PC's presence in the market. Gary stays informed of industry changes by actively participating in state and national association events, ensuring he remains ahead of evolving trends in the self-storage sector. Gary is dedicated to enhancing insurance offerings for business owner/operators through collaborations with insurance companies and continuous product development.
Past President: Patrick Reilly 206.322.4868
pat.reilly@urbanstorage.com
Patrick J. Reilly – President/CEO of Urban Self Storage, Inc.www.UrbanStorage.com a top national self storage operator / owner and president and creator of Urban WORKlofts www.UrbanWORKlofts.com – both based in Seattle, WA.
Patrick is the past national Self Storage Association (SSA www.selfstorage.org ) treasurer, past SSA secretary, past (2012) and current (2013) SSA chairman of the board, SSA national board member, past chair of the SSA conference committee, past-chair of the national AAC (Affiliated Associations Council) for US state self storage associations. He has developed and lead many key projects for the SSA including the self storage Data Project with Reis (www.reis.com a leading US real estate market and industry research firm based in NYC), social media platform for the storage industry www.StorageChat.com , and the workshop education events offered at the SSA Spring conference He is the current president of WA-SSA (the Washington Self Storage Association www.wa-ssa.org) and has served in the different roles on the WA-SSA Board since its formation.
Patrick has been a partner at Urban Self Storage, Inc. since 1995 and has extensive experience in the development, market research, business development, security systems design, facility design, operations, and market absorption of over 77 self storage facilities. As a partner and president at Urban Self Storage, he has been responsible for developing successful business and financial models, investment strategies, storage facility site analysis methodologies, self-storage demand analysis programs, and self-storage marketing and operating plans for over 15 years.
Formerly, Patrick worked at Microsoft Corp. his experience and expertise includes program and systems design and analysis, market research, business development, reporting functionality and design, financial analysis, financial transaction processing, reporting, and research for product development. Patrick attended Eastern Washington University – Computer Information Systems (CIS) and Seattle University – Business Administration.
Ryan Daley
509.951.0341
After graduating from the University of Pennsylvania, Ryan moved to Beijing, China, where he sold and leased high-end residential properties to diplomats and Fortune 500 executives. This experience developed his fascination with high-pressure sales and the excitement of real estate; upon moving back to Spokane, these new interests served him well, as he partnered with his father Joe, to develop their ABC Mini Storage brand.
Since 2004, Ryan has served as the President of ABC Mini Storage, as they have expanded and modernized existing facilities, acquired additional locations, and developed ground-up stores, throughout the state of Washington. In addition to overseeing day-to-day operations, Ryan analyzes potential new locations and oversees construction and acquisition activities.
Calvin Lea
509.999.8391
calvin@rspss.com
Calvin is the director of sales for RSP Structural Systems in Spokane, WA. RSP Structural Systems is a metal roll former and has been supplying buildings to the Storage industries since 1998. Calvin joined RSP Structural Systems in 2005 and began Immersing himself in the storage world. He has experience in every step in the process of storage development from designing buildings to site layouts & unit mix, project management, he has installed buildings and trainedinstallation crews. Calvin’s day consists of managing and creating a vision for the future growth of the sales department, working closely with in-house engineers and design specialists and networking with other industry professionals.
Prior to joining RSP Structural Systems, Calvin owned and operated two businesses which kept him busy traveling and interfacing with a broad range of industries. Calvin has lived in Washington since 1982 and enjoys outdoor activities with his wife and four adult sons.
Patrick Gilroy425.999.8250 x2
patrick@stor-house.com
As co-founder of The Stor-House Self Storage, Patrick shares the entrepreneurial spirit held by his parents and business partners. Patrick is responsible for overseeing operations of their franchise, which he and his father, Dick Gilroy, started together in 1999. Since then, they have grown their brand to include 4 stores, over 424,000 square feet of storage space, and over 3,700 units, all in Washington State .
Patrick oversees and administers many aspects of the family-owned self storage business, including human resources, marketing & advertising, legal, communications, and financial oversight and planning. In the past, working as development coordinator for Northward Construction from 1999 to 2018, Patrick has coordinated and managed similar aspects of residential and commercial development projects, and worked with members of Economic Development, Planning, Building and Utility departments of such local municipalities as King County, Renton, Bellevue, Fife, Kent, plus the Army Corps of Engineers and Washington Department of Ecology, all while managing reviews and approvals of construction projects. Chief among those were: a mixed-use development that included 66 townhouses and 20,000 square-feet of commercial retail space; an infill residential development project of 126 lots; and several smaller residential subdivisions. Patrick currently serves on the board of the Washington Self Storage Association as its legislative co-chair.
Greg Goheen425.203.5267 x3559
ggoheen@publicstorage.com
In 2006, he joined Public Storage where his knowledge of the industry and expertise has moved him to Senior District Manager in the Portland Market, to Regional Vice President overseeing Portland, Portland Metro area SW Washington, and expanded to Salt Lake City. Soon thereafter, Public Storage picked up 11 locations in Hawaii generating $25 million in revenue annually.Greg Goheen started his career in the storage industry in 1997 with Shurgard Storage as a Store Manager, working his way up in the company managing multiple locations in the downtown Seattle and Bellevue area. In 2002, Greg became District Manager for the Portland market, responsible for up to 17 locations. During this time, he participated in the acquisition, development and rental of both new acquisitions and redevelopments of existing locations
In 2014, Greg returned to his home in Seattle where he is currently a Senior Vice President for Public Storage. His responsibilities include oversight of 390 locations in Washington, Oregon, California, Nevada, Idaho and Hawaii. His team is comprised of over 600 field employees, 45 Senior Managers and an area yielding the some of the highest revenue in the company. Greg is a graduate of Western Washington University with a B.A. in Classical Studies
Ryan Layton
509.435.2424
Ryan is current CEO and President of Storage Solutions and American Real Estate Associates, Inc. Real Estate specialties are in Self Storage land development, self-storage brokerage and self-storage site feasibility and consulting.
A Spokane native and University of Washington graduate, Ryan started his Commercial Real Estate career in 2003. Over the past 19 years, he has assisted many of the region’s largest Self-Storage Buyers and Developers in purchasing and selling of properties. Not only does he have extensive experience in helping investors, he also has first-hand knowledge as a Self-Storage owner/investor himself. As CEO of Storage Solutions, Ryan oversees new development, expansion, new construction, and operations. Ryan has been an advocate for local eastern Washington self-storage operators connecting them with both local and national vendors, builders, and management companies.
In addition to raising 3 boys with his lovely wife Erica, Ryan spends his limited spare time golfing, skiing, entertaining friends & enjoying the PNW outdoors Ryan is currently an assistant wrestling coach at Ferris High School.
William (Bill) McKay
bc6mckay@gmail.com
Raised on a dairy farm in Meridian, ID, Bill McKay learned how to work hard and make ethics a priority. During college he ran his family farm and received an accounting degree from Boise State University. At this time, he and his wife were elected National Chair Couple of the Young Cooperators organization. He was the youngest dairyman to be appointed by the Idaho Governor to the Idaho Dairy Products Commission (IDPC) Board. While on the IDPC, Bill worked with the California Dairy Board to start the “Got Milk” campaign. As a member of the IDPC Board, he was nominated by the other Board members and appointed by the Governor to the Idaho Beef Council (IBC). From there Bill was nominated by his peers of the IBC board to represent them on the National Meat Export Federation Board. Taking on these positions gave him the opportunity to work effectively with the other board members, gain their confidence and get things accomplished.
Bill sold the dairy herd in 1992 and in 1996 moved to start a new chapter in Kennewick. He was hired by IBP to be their Cost Accountant. In 1998 Bill became a commercial loan officer for Sterling Bank, specializing in agriculture and real estate lending.
When Bill, his wife and four children moved to Kennewick they continued their passion for agriculture on a six-acre farm on 27th Ave. There they raised registered Black Angus cattle.
In 2002 he and his family were in an auto accident. Bill sustained back injuries which led to them having to sell the cattle. With no need for pastures Bill found a need for storage and built 27th Ave. Self-Storage in 2004.
Bill has served on several boards and organizations since moving to the Tri-Cities. Some of which include the following: Tri-Cities YMCA Board, Tri-Cities Prep High School Board, Scout Master for Troop 115, church leadership, AAU Basketball Coach and Southridge High School Booster Club President. Currently he represents Southeast Washington on the Washington Self-Storage Association Board.
Bill’s experience on the farm, along with his work as a loan officer, small business owner and six years on the Kennewick City Council has allowed him to work with cities as a commercial developer, lender, home/property owner and City Councilman. Having had these experiences, Bill understands how local government works.
Jeff Oldright253.564.2121 Ext 111
jeff@daffodilstorage.com
Since 2006, Jeff Oldright has led Daffodil Storage from a single facility operation to a ten facility portfolio consisting of both owned and third party-managed assets throughout the Pierce county and South King county area. With a strong passion for technology and website integrations, Jeff has a wealth of experience in leveraging innovation to improve customer service delivery, raise occupancies, and have a positive effect on cash flows.
This has been vital in allowing his organization to grow during challenging economic times and a changing business culture. While being grounded in day-to-day operations, he spends a significant amount of time focusing on future facilities in various stages of development.
Jeff lives in Puyallup, Washington where he is active in his church and enjoys spending time with his wife and son.
Pat Sievers 425-303-0844
psievers@everettdowntownstorage.com
As President and Owner of The H.O. Seiffert Company, Pat heads a four generation family business operated continuously in Everett since 1901. With its roots in the lumber business, the company first ventured into storage in 1987 developing its first storage facility. Subsequently, the company purchased a nearby storage competitor in 2002 and seeing additional market capacity identified, purchased and converted a vacant distribution warehouse into its third Everett Downtown Storage location in 2008. The company manages its self-storage properties. Pat has also been responsible for all acquisition, development, disposition, and financing activities of the company and its other Commercial, Office, Multifamily and Self-Storage assets.
A graduate of Eastern Washington University with a BA in Business Administration, Pat previously worked in sales and management for an international construction hardware company. Pat is married with three sons and is active in his community as a member of the Everett Rotary Club, Snohomish County Football Officials Association, Boys & Girls Clubs of Snohomish County and serves on the Board of local private high school.
In 2009, Pat was honored as Young Professional of Year by Everett Chamber of Commerce and in 2013 his company was the SBA Washington State family-owned Business of the Year.
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