Lance Baker joined the management team at Urban Self Storage in 2019. His property management experience includes retail, office, self storage, and apartment properties totaling over 721,000 square feet of rentable space. Lance is an experienced agent in lease and lease renewal negotiations and has overseen major tenant improvements projects. In addition, Lance has played a key roll in development and expansion of commercial properties providing key information including market evaluations and operating budgets.
Lance is the current Treasurer of the Washington State Self Storage Association (WA-SSA). He has been active with WA-SSA since 2001 and has served in several roles as a board member.
As a self storage operating manager, Lance has been involved in developing successful operating guidelines, marketing plans, site analysis, and facility budgets. His expertise in self storage operations includes feasibility studies, unit mix determination, facility performance analysis, marketing, audits, management development, security systems and customer service.
Secretary: Kari Kaltenborn
Ms. Kaltenborn is President of Rancho Storage Center headquartered in Manchester, Washington. The company owns and operates four self-storage facilities. One in Silverdale and three in Kennewick and Richland. She is responsible for creating and implementing company operational plans. She also oversees all acquisition and development activity. Ms. Kaltenborn comes from a background in self-storage operations as her family has been involved in self-storage as owners/operators for over 30 years.
Ms. Kaltenborn also currently serves on the Education Committee for the National Self Storage Association. Since moving to Manchester, Ms. Kaltenborn has joined The Mathis Guild, a group that raises money to support programs and equipment at St. Michael Medical Center, in Silverdale, WA. She has also been appointed as a County Planning Commissioner by the Kitsap County Commissioners Office.
Prior to joining Rancho Storage Center, Ms. Kaltenborn spent 13 years in Los Angeles working at Magellan Storage. As Director of Operations & Marketing for Magellan Storage, Ms. Kaltenborn managed approximately 7,000 units and 20 employees at its peak. She also oversaw the industrial portfolio for The Magellan Group for several years.
Ms. Kaltenborn has a Bachelor’s degree in International Relations and a Minor in Business from the University of Southern California where she also holds her Masters of Business Administration and Masters of Real Estate Development.
Treasurer: Gary Kelley - Risk Management Consultant Partner/Principle
As a Partner at PCF Insurance Services, Gary is a seasoned professional with over 15 years of experience in the insurance industry. Specializing in risk management consulting for the self-storage and real estate sector, he previously served as a commercial underwriter at Travelers Insurance, focusing on property analysis and risk reduction.
Gary's management skills and entrepreneurial mindset have significantly expanded PC's presence in the market. Gary stays informed of industry changes by actively participating in state and national association events, ensuring he remains ahead of evolving trends in the self-storage sector. Gary is dedicated to enhancing insurance offerings for business owner/operators through collaborations with insurance companies and continuous product development.
Patrick J. Reilly – President/CEO of Urban Self Storage, Inc.www.UrbanStorage.com a top national self storage operator / owner and president and creator of Urban WORKlofts www.UrbanWORKlofts.com – both based in Seattle, WA.
Patrick is the past national Self Storage Association (SSA www.selfstorage.org ) treasurer, past SSA secretary, past (2012) and current (2013) SSA chairman of the board, SSA national board member, past chair of the SSA conference committee, past-chair of the national AAC (Affiliated Associations Council) for US state self storage associations. He has developed and lead many key projects for the SSA including the self storage Data Project with Reis (www.reis.com a leading US real estate market and industry research firm based in NYC), social media platform for the storage industry www.StorageChat.com , and the workshop education events offered at the SSA Spring conference He is the current president of WA-SSA (the Washington Self Storage Association www.wa-ssa.org) and has served in the different roles on the WA-SSA Board since its formation.
Patrick has been a partner at Urban Self Storage, Inc. since 1995 and has extensive experience in the development, market research, business development, security systems design, facility design, operations, and market absorption of over 77 self storage facilities. As a partner and president at Urban Self Storage, he has been responsible for developing successful business and financial models, investment strategies, storage facility site analysis methodologies, self-storage demand analysis programs, and self-storage marketing and operating plans for over 15 years.
Formerly, Patrick worked at Microsoft Corp. his experience and expertise includes program and systems design and analysis, market research, business development, reporting functionality and design, financial analysis, financial transaction processing, reporting, and research for product development. Patrick attended Eastern Washington University – Computer Information Systems (CIS) and Seattle University – Business Administration.
After graduating from the University of Pennsylvania, Ryan moved to Beijing, China, where he sold and leased high-end residential properties to diplomats and Fortune 500 executives. This experience developed his fascination with high-pressure sales and the excitement of real estate; upon moving back to Spokane, these new interests served him well, as he partnered with his father Joe, to develop their ABC Mini Storage brand.
Since 2004, Ryan has served as the President of ABC Mini Storage, as they have expanded and modernized existing facilities, acquired additional locations, and developed ground-up stores, throughout the state of Washington. In addition to overseeing day-to-day operations, Ryan analyzes potential new locations and oversees construction and acquisition activities.
John R. Eisenbarth Vice President of Operations for West Coast Self-Storage www.WestCoastSelfStorage.com a self storage management, acquisition and development company based in Everett, WA – www.SelfStoragePropertyManagement.com.
John returned to Seattle in 2005 to become Shurgard’s Puget Sound Market Manager, responsible for 56 stores and 115 team members. The total portfolio produced $30.6 million in net operating income annually with a value of $470 million. In addition, John worked closely with his market’s real estate team, reviewing a host of market surveys, feasibility studies, new acquisitions, developments, redevelopments and dispositions.
After working his way from Shurgard Store Manager to a Market Manager responsible for more than 56 Puget Sound stores, it’s safe to say John knows the storage business. He literally learned from the ground up, as shortly after joining Shurgard in 1995, John managed several of the company’s largest and most profitable Seattle-area storage centers. He was quickly promoted to District Manager, directing the operations of 20 stores. In 2003, John took on the Market Manager role in Portland, where real estate activities were added to his operational duties.